eReinsure the Company

FAQs

How do I change my password and personal information?

You can change your user information and your password from the Settings screen. Your user information consists of mailing, phone and email information. All of your Platform email notifications are sent to the email address you specify here.

How To change your password

1. Click the Settings icon at the top right of the screen.
   RESULT: This will display the Settings screen.
2. Click on the Edit button in the Personal Information section.
   RESULT: This will display the User Information screen.
3. Click the Change Password button.
   RESULT: This shows the Change Password screen.
   
4. Enter your old password.
5. Enter your new password.
6. Re-enter your new password.
7. Click the Change Password button to save your new password and return to the User Information screen.
8. Make changes to your personal information if desired.
9. Click the Save Changes button to save your information.

How To change your personal information

1. Click the Settings icon at the top right of the screen.
   RESULT: This will display the Settings screen.
2. Click the Edit button in the Personal Information section.
   RESULT: This will display the User Information screen.
   
3. Modify your personal information.
   Note: The e-mail address entered on the User Information screen is the address to which all of your notifications will be sent. You may add additional email addresses in the "Other E-mail Addresses" field to inform others with the same notification. Simply place a semi-colon (;) between email addresses.
4. Click the Save Changes button to save your information.